Wednesday, April 20, 2016

Windows 10 (Upgrade) Frequently Crashing

After upgrading a laptop (HP Envy dv6-7214nr) from Windows 8 to Windows 10, the laptop would frequently crash.  Google Chrome was almost guaranteed to cause a crash, but even after uninstalling that, the laptop would frequently crash.

Checking Windows 10's reliability monitor showed "Apple Push" as the most frequent cause of the crash, but I could find no way to disable the "Apple Push" service.

A bit of google searching led me to this link http://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/upgraded-to-windows-10-but-now-msvcp100dll-is/68475c07-090a-4fe8-9a0f-7d5f1ac0cbde?auth=1.

While not an exact match for my issue, I decided to try uninstalling all versions of "Microsoft Visual C++  20xx Redistributable".  And it worked!  A few programs that relied on the missing components failed to run, but that was easily solved by reinstalling them.


No comments:

Post a Comment